Frequently asked
The questions you'd ask before signing anything.
Project timelines, pricing, integration, compliance and ways of working — answered. Can't find what you need? .
Projects & delivery
How long does a typical project take?
Simple web applications and dashboards typically take 2–4 months. Complex ERP systems and AI solutions can take 6–12 months. Detailed timelines are provided during planning.
Do you provide ongoing support after project completion?
Yes. All packages include 3–12 months of support depending on tier. Extended support and maintenance contracts are available.
Can you integrate with our existing systems?
Absolutely. We specialise in integration with existing ERP, CRM, databases, and third-party applications via APIs and custom connectors.
Do you work with companies of all sizes?
Yes — from startups and small businesses through to large enterprises. Our packages flex to different budgets and requirements.
Can we start with a smaller project and expand later?
Absolutely. Many clients start small to evaluate us before scaling up. Solutions are designed to be scalable and expandable.
Technology
What technologies do you specialise in?
React.js, Node.js, Python, .NET, cloud platforms (AWS / Azure / GCP), SQL Server / MongoDB / PostgreSQL, and AI/ML frameworks like TensorFlow and PyTorch.
Can you help migrate our legacy systems?
Yes. We have deep experience modernising legacy systems and migrating them to cloud platforms while improving performance and security.
Do you provide cloud migration services?
Yes — assessment, planning, migration, and ongoing management across AWS, Azure, and GCP.
What kind of Power BI dashboards can you create?
Sales & revenue analytics, operational KPIs, financial reporting, inventory management, customer analytics, and real-time monitoring dashboards with automated refresh and mobile optimisation.
Can you build AI agents for our specific business needs?
Yes. We build custom AI agents for customer service, sales automation, data analysis, and intelligent document processing — tailored to your workflow.
What types of automation can you implement?
RPA, workflow automation, document processing, data entry, report generation, and email / communication automation.
Do you develop mobile applications?
Yes — native iOS and Android, plus cross-platform with React Native and Flutter, and PWAs for mobile-first experiences.
Pricing & payments
How do you structure your pricing?
Fixed-price packages in ZAR for standard solutions, and custom pricing for complex projects. All pricing includes development, testing, deployment, documentation, training and the specified support period.
Do you require upfront payment?
We typically structure payments in milestones: 30% to start, 40% at midpoint, 30% on completion. Larger projects can have more flexible schedules. We accept EFT, credit card, and approved procurement processes.
Can you work with South African banks and payment systems?
Yes — major SA banks plus PayGate, PayFast, Ozow, and EFT / debit order systems.
SA compliance
Do you provide B-BBEE compliance documentation?
Yes — we can provide all necessary B-BBEE documentation and compliance certificates for procurement processes.
Do you work with government and parastatal organisations?
Yes. We work with government entities and can comply with public sector procurement processes and requirements.
Are you familiar with South African business regulations?
Yes — POPI Act, FICA, King IV governance, and sector-specific regulations for mining, financial services, and healthcare.
Do you sign non-disclosure agreements?
Yes. NDAs are routine and we maintain strict confidentiality on all engagements, fully aligned with POPI Act requirements.
Ways of working
Do you provide services in local languages?
Primary working language is English. We can accommodate Afrikaans and design user interfaces in multiple South African languages where required.
Can you work across different South African provinces?
Yes — nationwide. Strongest presence in Gauteng, Western Cape, and KwaZulu-Natal, with remote and on-site services available everywhere.
Still have questions?
Our team is one message away. Use the chat in the corner, email us, or send a brief through the contact form — we will reply within one working day.